Privacy Policy
Privacy Policy
Last Updated: May 14, 2026
This Privacy Policy describes how Orivyan Perfumes collects, uses, and protects your personal information when you use our platform and purchase our fragrances.
1. Information We Collect
We collect the following information when you create an account or purchase a scent:
Account Information: Name, email address, shipping address, and password.
Billing Information: Payment method details processed through our third-party processors. We do not store full credit card numbers on our servers.
Technical Information: IP address, browser type, operating system, and access timestamps.
Order Data: Purchase history, fragrance preferences, and support ticket communications.
2. How We Use Your Information
Order Management: To process transactions, ship products, and manage your account.
Personalization: To suggest signature scents based on your previous interests.
Billing and Payments: To process payments, manage refunds, and handle invoicing.
Support: To respond to your inquiries regarding our luxury collections.
Communication: To send order updates, tracking numbers, and exclusive brand news
3. Cookies
We use the following cookies to enhance your experience:
Session Cookie: To maintain your shopping cart and authenticated session.
Preference Cookie: To remember your language and display preferences.
4. Third-Party Services
Stripe/PayPal: For secure credit and debit card transactions.
Shipping Partners: To share your address for the delivery of your perfumes. These services have their own privacy policies governing how they handle data.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
Anonymized, aggregated data may be used for internal analytics to improve our scent collections.
6. Data Retention
Active Accounts: Your data is retained as long as your account remains active.
Order Records: Purchase history is kept for 5 years for tax and legal compliance.
7. Data Security
Orivyan Perfumes implements industry-standard security measures including TLS/SSL encryption and secure password hashing to protect your personal data.
8. Your Rights
You have the right to access, rectify, or delete your personal data. You may also request a machine-readable export of your information.
9. Changes to This Policy
We reserve the right to update this policy. Continued use of our services constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions about this Privacy Policy, please contact our support team at:
- Email: support@orivyan.com
- Live Chat: Available 24/7 on our website